Frequently Asked Questions

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1. Can I complete my PayPal payment for a previous order?

2. When will my order be processed?

3. How long will my order take to arrive?

4. I cannot complete my membership registration

5. My basket content is empty. Do I enable cookies?

6. Registered mail vs. Standard mail

7. What currencies do you accept?

8. How can I pay?

9. Do you do other product options/variants?

10. Can I make a large orders?

11. Out-of-Stock Items and Back Orders

12. When I order a rubber sheet, do I get for both sides of my racket or just for one side?

13. Do you have Distributors around Australia, where I can physically look at the items

14. I'm having problems placing orders with this site, What am I doing wrong ?

15. I received an email saying that my order was delivered, yet I still haven't received it.

16. I have emailed you - but you have not responded.

17. I have a yahoo account, and have sent an email, but you have not responded.

18. Free Shipping Conditions

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