Frequently Asked Questions

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1. Can I complete my PayPal payment for a previous order?

2. When will my order be processed?

3. How long will my order take to arrive?

4. I cannot complete my membership registration

5. My basket content is empty. Do I enable cookies?

6. Registered mail vs. Standard mail

7. What currencies do you accept?

8. How can I pay?

9. Do you do other product options/variants?

10. Can I make a large orders?

11. Out-of-Stock Items and Back Orders

12. When I order a rubber sheet, do I get for both sides of my racket or just for one side?

13. What is the difference between speed glue and regular glue?

14. Do you have Distributors around Australia, where I can physically look at the items

15. I'm having problems placing orders with this site, What am I doing wrong ?

16. I received an email saying that my order was delivered, yet I still haven't received it.

17. I have emailed you - but you have not responded.

18. I have a yahoo account, and have sent an email, but you have not responded.

19. Free Shipping Conditions

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